FAQs about Privacy

FAQs about Privacy

How can I protect my information?

You also play an important role in protecting your personal data. We have made it easy for you to maintain control over your personalized password. After you log on, you can change your password through the online Customer Center. For your own protection, do not give your password to anyone or to any organization.

What happens if I forget to log off?

If you forget to log off from Donate Life DC, you will automatically be logged off after 30 minutes of inactivity.

What happens after I have logged off?

When you log off from the Donate Life DC web site, we automatically clear any temporary cookies. A temporary cookie (special file) is stored on your system during your online session with Donate Life DC. Although these measures offer additional protection against unauthorized access to confidential records, we recommend that you also close your browser after you log off.

What about links to other websites and services?

The Donate Life DC web site may contain links to other sites. You should review all policies at each link before providing any personal information, as we do not control the privacy policies or practices of these web sites. Donate Life DC provides links solely for the convenience and information of our visitors.

How do I access, change or delete my donor information?

To change any of your donor information, click on My Account and Sign In. If you would like to have your donor information removed from Donate Life DC, please click here.

How does Donate Life DC use my information and does Donate Life DC share my information with third parties?

Your information is only utilized in matching your organ donor status with hospitals looking for potential donors. Your information is only shared with organizations that are authorized by Donate Life DC and the hospitals to verify this information in the case of a death of a registered donor. Donate Life DC does not sell, rent or otherwise share your name or personal information for use by any outside company or third party.

How does Donate Life DC protect my information?

All information submitted to Donate Life DC through this web site utilizes 128 bit encryption – a strong safeguard to maintain the privacy and confidentiality of data. Encryption scrambles data into an unreadable code. This data is only meaningful to those with a decipher key. Your privacy is very important to us, as is safeguarding all personal information. We secure information under physical, electronic and procedural controls that ensure the information is accessed only when authorized.

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